Payment

We currently only accept PayPal payments worldwide. PayPal allows secure payment with your PayPal account or credit card. You will be redirected to PayPal to finalise your order when checking out. More information about PayPal is available at www.paypal.com

Shipping

We ship all our products using DHL GoGreen . For EU customers and international customers we use DHL. All customers will be provided with tracking information once your order has been dispatched.

Shipping costs are calculated at checkout. Prices are based on weight and destination and a guide to these can be seen in the tables below. We aim to dispatch stocked items within 2-3 days once your purchase has been confirmed. Pleas note, we do not ship on Saturdays, Sundays and Bank Holidays.


Germany & Austria

Free shipping to Germany & Austria over EUR 100,00
EUR 3,90 Austria Germany & Austria Standard under EUR 100,00
2 working days

Europe EU, Switzerland
Free shipping to Europe EU, Switzerland Standard over EUR 200,00
EUR 9,90 Europe EU Standard under EUR 200,00
3-7 working days

Europe not EU Standard
Free shipping to Europe not EU Standard over EUR 300,00
EUR 20,00 Europe not EU Standard under EUR 300,00
5-15 working days

World
EUR 25,00 World Standard
5-20 working days

If you have a preferred delivery company or courier please contact us directly via hi@claws.gold and we will do our best to help. Unfortunately we do not send parcels to PO Box addresses.

Important information for customers from outside EU countries
If your order is to be delivered outside the European Union, it may incur import duty and local sales taxes. Any additional charges for customs clearance are the responsibility of the customer and will need to be paid upon receipt of shipment. These rules vary by country so please contact your local customs office for further information.